InFormalBrain
Strategic Thinking from Shawn Smith
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Death of an Architect
Enterprise architects know how to connect with their customers. Unfortunately this relationship can become overwhelming when the architect suddenly becomes the single conduit to IT from the business. The architect / business relationship must not replace a strong service management framework with the IT delivery team. Infact, the architect should strive to drive work requests and incident resolution to the delivery team so they don't die under the weight of a good relationship. Retain the relationship for healthy strategic dialog. Let the delivery organization become the customer for the tachtical work rather then the business.
Posted 1 year ago
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Comments (1)
Well put.
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