Socializing Change
When you are in a position of rolling out change to an IT environment the two most frustrating things you can hear are:
1. How come this is in stealth mode?
Typically what this means is you are running all over the place delivering the message right on target but somehow you have managed to miss the key target audience the person asking the question believes is critical to the success of the change. Time to understand how to get out of stealth mode where it really matters!!
2. How long has it been since you have last seen this?
Arg, frequently the answer to this question is many shades of "too long". Rolling out change takes time, and lots of repeat performances of the same message over and over again. Unfortunately with any change people naturally think the message has shifted during the last two weeks since they saw it last. What they don't understand is as a transition manager you are delivering the same message time and time again to different groups. That three weeks has been spent delivering the same powerpoint 15 times, exactly the same way, with exactly the same message to 15 different groups.
Posted 1 year ago
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