Author Archive

Google Chrome OS, Digital Cameras, Photos and Music

Google today finally announced their foray into the Desktop / Net-book OS market.
IMHO, this is the perfect lightweight architecture for many users who have moved their data into the cloud. If Google can persuade the net-book vendors to embed wireless devices and cellular radios into their net-books they will have a huge winner on their [...]

Continue reading »

#cmdb advice on twitter

If you are interested in some snippets of cmdb advise follow me on twitter and watch for the #cmdb hashtag.  I am live tweeting our quest to go from zero to cmdb in 6 months… I invite you to watch, learn and comment!

Continue reading »

Nambu 1.1 .. Twitter unleashed for OSX

Yesterday Nambu unleashed version 1.1 of their new twitter client for OSX. Here is a quick review and some screen shots.
The good:

The new release supports a tweetdeck like multi column view which lets you see all of your twitter activity in one handy window.
You can now create groups.
Much faster then the 1.0 release.
Nice click through [...]

Continue reading »

Comments on the Scalability of Facebook’s Social Behavior

An interesting points from a new Facebook study:
In other words, Facebook users comment on stuff from only about 5-7% of their Facebook friends. And as has been shown by many other studies, women communicate with more people in all cases than men.
via Facebook’s “In-House Sociologist” Shares Stats on Users’ Social Behavior .
The study also [...]

Continue reading »

Safari 4 vs Google Chrome on the Mac

I figured I would drop this post here from the future.
A few thoughts:

Safari 4 doesn’t need to wait for the future it is here on my Mac today and with its ultra fast Nitro (formally known as SquirelFish Extreme) java script engine it blows away the competition.
Google Chrome has V8 while Safari (webkit) has Nitro. [...]

Continue reading »

Exposing User Driven Services using ITIL v3

I have been reading a flow of posts over on IT Skeptic discussing why creating an end user focused Service Management process drives the biggest bang for the buck within the ITIL v3 framework. Lets think about how users get services within any organization.
Channels:

Phone
Web
Email
Instant Messaging

Service Providers:

IT
Project Managers
Finance
Procurement
User Acceptance Testing

Key aspects of providing a clearly defined [...]

Continue reading »

Environments in the CMDB Part 2.

So, based on the kind comments of a number of people and a bit of pondering we came up with the following solution.
1. Each service model will be oriented around a single Application Environment (PROD, UAT, SYS, DEV) and then will include dependent CIs such as virtual and physical servers, database instances, application servers, etc.. [...]

Continue reading »

How to best model “environments” in the CDMB?

We have a bit of a conundrum with our CMDB implementation. One of our critical pieces of data is the environment each server, database and application/application system participates in. Example environments might be “dev”, “sys test”, “uat”, “prod”. One challenge we have is that a CI might participate in multiple environments. This is especially true [...]

Continue reading »

Engineering Windows 7 : UAC Feedback and Follow-Up

Engineering Windows 7 : UAC Feedback and Follow-Up.
Well, holly cow!  Microsoft listens.  Windows 7 might really be something to get excited about?!

Continue reading »

Day to day IT tasks and how they are managed using Change Management within ITIL

I am currently running a project using Agile SCRUM to deliver a CMDB solution, an Upgrade to Remedy Version 7 and ITILv3 processes. Obviously this type of effort has some pretty profound impact on the organization especially when there are years of process, policy and belief which currently govern perceived best practices.
Obviously the goal of [...]

Continue reading »